Returns & Exchanges
At AnaOno, we want you to feel confident and comfortable in your recovery journey, which is why we offer a 30-day window for returns or exchanges on all unworn garments with tags attached. If your fit isn't perfect, we are committed to helping you find the right solution for your unique body.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Place the unwashed, unworn items with original tags in the original packaging or a secure mailer to ensure they arrive safely.
Print and Attach Label
Download and print the prepaid shipping label provided by our portal and affix it to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing